For HR Operations

HR operations thatrun themselves.

Ziantrix automates the repetitive work that consumes HR operations teams — so you handle exceptions, not routine queries.

The Problem

What HR ops teams deal with daily

Same Questions Every Month

Salary structure queries, leave balance questions, reimbursement status — the same 20 questions arrive every single month without fail.

Manual Escalation Routing

Complex cases land in the wrong inbox, sit unresolved, and escalate into formal complaints because routing is manual and inconsistent.

No Visibility Into Backlogs

No real-time view of how many queries are open, which are overdue, or which teams have the highest operational load.

Policy Communication Gaps

Policy updates communicated via email get missed. Employees act on outdated information and HR deals with the consequences.

How Ziantrix Helps

Automate the routine. Handle what matters.

Automated Query Resolution

AI agents trained on your HR policies resolve common queries instantly — via Slack, Teams, WhatsApp, or email — without HR team involvement.

Intelligent Escalation Routing

Complex queries that need human judgment are automatically categorised, prioritised, and routed to the right HR team member with full context.

Operations Dashboard

Real-time view of query volumes, resolution times, escalation rates, and team workload — so HR operations managers can see problems before they escalate.

Policy Knowledge Base

HR policies ingested into the AI knowledge base. Employees get accurate, up-to-date answers automatically. Policy updates reflect immediately.

Integrations

Works where your employees already are

Employees get answers in the tools they use every day — no new app to install.

SlackMicrosoft TeamsWhatsAppEmailWeb Portal

See it in action

Watch how Ziantrix resolves a real HR query end-to-end in under 30 seconds.