Terms of Service

1. Acceptance of Terms

By accessing or using the Ziantrix website, services, or platform, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Ziantrix provides AI-powered automation solutions for HR, payroll, and operations. Our services include:

• RAG-based HR chatbots for employee queries
• AI-driven payroll resolution and automation
• Admin dashboards and escalation management
• Document ingestion and OCR capabilities
• AI knowledge search and retrieval
• Operations monitoring and security tools

3. Pilot Program Terms

Our pilot program allows selected partners to evaluate Ziantrix services:

• Pilot programs are subject to separate agreements and terms
• Pilot participants must comply with all usage guidelines
• We reserve the right to limit or terminate pilot access at any time
• Data provided during pilot programs is subject to our Privacy Policy
• Pilot results and feedback may be used for product improvement

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You agree NOT to:

• Use our services to violate any laws or regulations
• Infringe upon the intellectual property rights of others
• Transmit harmful, offensive, or illegal content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the operation of our services
• Use automated tools to scrape or harvest data from our website
• Impersonate others or provide false information

5. Intellectual Property

All content on the Ziantrix website, including text, graphics, logos, images, software, and code, is the property of Ziantrix or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform any content from our website without our prior written consent.

The Ziantrix name and logo are trademarks of Ziantrix. You may not use our trademarks without our prior written permission.

6. User Accounts

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and up-to-date information

7. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation

We do not guarantee that our services will meet your requirements or that the operation of our services will be uninterrupted or error-free.

8. Limitation of Liability

To the maximum extent permitted by law, Ziantrix shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our services
• Any bugs, viruses, or other harmful code transmitted through our services

Our total liability to you for all claims arising out of or related to these terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ziantrix, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any rights of another party

10. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms of Service.

Upon termination, your right to use our services will cease immediately, and we may delete or suspend your account and any data associated with it.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the modified terms.

13. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@ziantrix.com
General Contact: contact@ziantrix.com